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eCITY | communication

Automation

Create, schedule, and send messages — whether as push notifications or emails.

Social marketing

Manage all your social media channels from a single platform.

Auditable communication

Keep your communication with citizens transparent and fully traceable.

Citizen requests

All inquiries and issue reports from citizens — in one place.

Task assignment

Automatic delegation of requests to the right staff members.

Reports

From individual tasks to complete projects — everything in one clear dashboard.

Properties


Automation and scheduling

Create, manage, and automate all communication — from emails to mobile push notifications directly on the citizen’s card.

Requests and reporting

Citizens’ inquiries, issues, or reports (e.g. streetlight outages) are collected in a unified support system and automatically routed to the responsible departments.

Tasks and projects

From request to resolution — assign tasks with one click, and let citizens track the progress of their cases.

Social marketing

Display and manage all your social media accounts and their content from one platform.
Create comments, engage, and communicate directly with citizens — no need to switch between social networks.

Auditable communication

All previous interactions and communications with citizens through social media or bulk email campaigns are stored, easily accessible, and fully auditable.

Reports

Clear and customizable reports that users can easily find and manage through a user-friendly dashboard.

Connected applications

It’s more than just one app!


Website


Helpdesk


Project


Task assignment


eMail marketing


Marketing automation


Survey


Social Marketing

Frequently Asked Questions

Here are some of the most common questions about our solution.

Yes, the product is built on Odoo ERP software, known for its openness and rich API capabilities available by default.

By default, we provide our own hosting with high performance, full control, and strong security and backup policies.
Yes, we offer professional 24/7 support and maintenance.
Check out our add-on services or contact us for more details.

Would you like to know more?

Let one of our sales representatives contact you.

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